SOS & hospital
assistance
One tap alerts your family and friends with your location, and opens a line to our help desk. Hospital benefits and online assistance are built into every plan.
An electrician at ₹249. A lawyer at ₹299. An SOS button that puts a real person at your door. Before U is one membership for the emergencies, the everyday repairs and the expert advice a family actually needs.
Emergencies are rare. The worry is constant. Before U covers both — the night you need help fast, and the Tuesday the tap starts leaking.
One tap alerts your family and friends with your location, and opens a line to our help desk. Hospital benefits and online assistance are built into every plan.
Thirty-minute sessions with a CA, an advocate, an insurance advisor or a certified psychologist. ₹299 a session against a market rate of ₹1,999.
Verified professionals at your door for ₹249 — roughly half what the market charges. Booked from the app, no haggling at the gate.
Up to 40% off diagnostic tests with Dr. Lal PathLabs and doorstep sample collection, a free eye check-up, and an annual health file for every member.
The same work, from vetted professionals, at Before U member rates.
| Service | Before U price | Market rate |
|---|---|---|
| Electrician service | ₹249 | ₹499 |
| Plumber service | ₹249 | ₹499 |
| Carpenter service | ₹249 | Not yet in market |
| Service | Before U price | Market rate |
|---|---|---|
| CA advisory | ₹299 | ₹1,999 |
| Advocate advisory | ₹299 | ₹1,999 |
| Insurance expert advisory | ₹299 | ₹1,999 |
| Eye check-up | Free | ₹500 |
| Psychologist session | Free | ₹1,500 |
This is the real sequence, replayed at speed. In an actual emergency the same six things happen — you just have to press once.
Alert raisedYour live location reaches the help desk the moment you press.
Family & friends alertedYour trusted contacts get a push and an SMS with a live location link.
Help desk connectedA trained responder opens chat and call, and stays on the line.
Support dispatchedWhere on-ground support applies, a supervisor leaves for your address.
Hospital assistanceAdmission, paperwork and coordination handled alongside you.
Assistance windowThe team stays engaged until the situation is under control.
Demo only — no team is dispatched
Every plan runs on credits. One credit is one use of a service — spend them however your year actually goes.
Annual Maintenance Contracts for common-area electrical and plumbing, with a committed 30-minute response. From ₹5,999 a month for a society of up to 50 flats.
Common-area lighting, panels, pumps and DB maintenance.
Lines, tanks, pumps and common-area leaks, handled on call.
Committed response time for a registered society complaint.
Care Basic covers all 17 areas below. Care Advanced, which includes on-ground visits, currently covers the first ten.
Ten minutes to add your family. After that the button is just there — on their phone and yours — for the day nobody plans for.
Both plans run on credits. One credit is one use of a service, shared across the whole family for the year — so you are not paying per head for something you may never need.
Care Basic gives you 8 credits, Care Advanced 16. Every service listed below costs one credit per use, so a quiet year leaves them for the year that is not.
Duration is as per booking — you choose the slot from the app.
Every online advisory and counselling session runs for 30 minutes.
Lab samples are collected at home — one credit per person tested.
Annual health file creation is charged one credit per file created.
| Services included | Turnaround | Care Basic — ₹999 | Care Advanced — ₹2,499 |
|---|---|---|---|
| Emergency & hospital | |||
| Hospital benefits & online assistance | As per booking | 1 credit | 1 credit |
| SOS alert to family & friends | Immediate | 1 credit | 1 credit |
| Health | |||
| Up to 40% discount on tests by Dr. Lal PathLabs | Doorstep sample collection | 1 per person | 1 per person |
| Annual health file creation | As per booking | 1 per file | 1 per file |
| Advisory & counselling | |||
| Online advisory session by CA | 30 minutes | 1 credit | 1 credit |
| Online advisory session by advocate | 30 minutes | 1 credit | 1 credit |
| Online advisory session by insurance advisor | 30 minutes | 1 credit | 1 credit |
| Online counselling by a certified psychologist | 30 minutes | 1 credit | 1 credit |
| On ground | |||
| Electrician / plumber / carpenter | As per booking | Not included | 1 credit |
| Supervisor | As per booking | Not included | 1 credit |
| Plan | |||
| Total credits | Per year | 8 credits | 16 credits |
| Family members included | — | Up to 6 | Up to 6 |
| Service areas | — | 17 areas | 10 areas |
| Annual price | — | ₹999 | ₹2,499 |
Book a single service without a plan and pay the published price — against what the same work costs elsewhere.
| Service | Before U price | Market rate |
|---|---|---|
| Electrician service | ₹249 | ₹499 |
| Plumber service | ₹249 | ₹499 |
| Carpenter service | ₹249 | Not yet in market |
| Service | Before U price | Market rate |
|---|---|---|
| CA advisory | ₹299 | ₹1,999 |
| Advocate advisory | ₹299 | ₹1,999 |
| Insurance expert advisory | ₹299 | ₹1,999 |
| Eye check-up | Free | ₹500 |
| Psychologist session | Free | ₹1,500 |
On-ground coverage is expanding. Ask us about a specific address before you subscribe.
Anything not answered here, ask us before you pay — not after.
Tell us who you are covering, where they live, and what you are actually worried about. We will say plainly which plan makes sense — including if it is neither.
Annual Maintenance Contracts for common-area electrical and plumbing in residential societies — with a committed 30-minute response and one accountable team instead of five phone numbers.
The contract covers the shared infrastructure a committee is responsible for — the parts that fail at 11pm and become everybody's problem by morning.
Common-area lighting, distribution boards, panels, pumps and the routine electrical work a society runs on.
Common lines, overhead and underground tanks, pumps, and leaks in shared areas — attended on call.
A registered complaint gets a responder moving inside half an hour — the number the contract is actually built around.
One monthly charge for the whole common area. No per-complaint billing, no surprises at the AGM.
| Number of flats | Monthly charges |
|---|---|
| 0 – 50 flats | ₹5,999/month |
| 51 – 100 flats | ₹10,999/month |
| 101 – 150 flats | ₹15,999/month |
| 151 – 200 flats | ₹20,999/month |
| 201 – 300 flats | ₹24,999/month |
| 301 – 400 flats | ₹34,999/month |
| 401 – 500 flats | ₹44,999/month |
| 501 – 600 flats | ₹54,999/month |
Common-area electrical or plumbing — ₹400 per call, no contract needed.
Scope of work is finalised after a detailed site inspection, so the quote reflects your actual infrastructure rather than a flat count alone. The inspection is free and takes about an hour.
Book a site inspection →We prioritise your issues and ensure fast resolution.
Regular checks and preventive action to avoid big breakdowns.
Planned maintenance reduces unexpected costs and increases asset life.
We follow best practices to ensure the safety of your residents.
Trained professionals, standard processes and quality assurance.
Every society that signs an AMC gets these on day one. No conditions buried in an annexure.
*Terms & conditions applied. Scope of work will be finalised after a detailed site inspection.
Send us the flat count and the address. We will do the site inspection, scope the work, and come back with a fixed monthly number you can put to a vote.
Download the app, add up to six family members, and pick a plan or pay per service. After that the whole system reduces to a single button — and a set of commitments about what happens once you press it.
Same team, same professionals, same response either way. The only question is whether you pay once, or once a year.
₹999 a year. Eight credits of online help — advisory, counselling, hospital assistance, lab discounts and SOS.
₹2,499 a year. Sixteen credits, and the tradespeople and supervisor come to your door.
No commitment. ₹249 for a tradesperson, ₹299 for advisory. Book it, pay for it, done.
This is the real sequence, replayed at speed. In an actual emergency the same six things happen — you just have to press once.
Alert raisedYour live location reaches the help desk the moment you press.
Family & friends alertedYour trusted contacts get a push and an SMS with a live location link.
Help desk connectedA trained responder opens chat and call, and stays on the line.
Support dispatchedWhere on-ground support applies, a supervisor leaves for your address.
Hospital assistanceAdmission, paperwork and coordination handled alongside you.
Assistance windowThe team stays engaged until the situation is under control.
Demo only — no team is dispatched
Most of what Before U does on a given day is unremarkable, and that is the point. A booking made, a slot confirmed, a verified person at the door on time and at the price you were quoted.
Add your family, save the addresses, and the button is live on every phone that needs it.
Before U is an always-on safety and support system for families and residential societies. From emergencies to the ordinary Tuesday problems, it puts one number, one app and one accountable team between your people and whatever the week brings.
Almost every care system in India is reactive. You wait for the fall, the fire, the notice, the diagnosis — and only then start looking for who to call. By that point the cheapest, easiest interventions have already passed you by, and you are negotiating with a stranger at your gate at the worst possible moment.
So we asked what a family would want if it could choose earlier: a partner who helps them prepare, prevent and respond, at prices published in advance. That question is the whole company. Everything else — the vendor vetting, the response network, the escalation rules — is operations built to answer it.
Members, addresses, health files and emergency contacts are set up on a calm day, so the panicked day needs one press instead of ten decisions.
Lab discounts, free eye check-ups and annual health files are in the plan, not the upsell. Catching things early is cheaper for you and for us.
Technology handles triage and routing. People handle the doorway. The app exists only to get a trained human to the right place faster.
₹249 for a tradesperson, ₹299 for advisory, a fixed monthly figure for a society AMC. Nothing is renegotiated once someone is already at your door.
Usually it is not the person in danger who signs up. It is the one three hundred kilometres away, checking their phone at midnight.
Wanting one dependable system for safety, preparedness and everyday support, instead of a list of numbers nobody can find under pressure.
Busy lives, thin margins for a bad day. Someone else picks up the coordination when a parent falls ill mid-week.
Quick assistance, gentle supervision, and a button that does not need a smartphone tutorial to use correctly.
Assurance that a fall, a lock-out or chest pain at 3am reaches someone who is obliged to respond.
Responsible for someone else's well-being, and carrying it without much of a backup. This is the backup.
Committees who would rather hold one accountable contract for common-area upkeep than chase five vendors before the next AGM.
See exactly what happens from the first tap onwards.
Questions about coverage at a particular address, what a plan includes, or an AMC proposal for your society — ask. Someone who knows the answer will reply.
Answered around the clock, every day of the year.
For plans, coverage areas, society AMCs and partnerships.
Office No. 24, Fourth Floor, City Vista, B‑Building, Fountain Road, Kharadi, Pune – 411014, Maharashtra.
The more specific you are — ages, area, what you are actually worried about — the more useful the reply will be. Committees: send the flat count and the society name and we will come back with an AMC proposal.
If this is an emergency, do not use this form. Call +91 60000 38383.